The best e-bikes
for deliveries in NYC
from $109*/mo
Reliable e-bikes
Free maintenance
Powerful and certified batteries
*Plus tax. With promo code
1
Submit an online application
2
Choose your bike and pass the verification process
3
Pick up your bike at one of our offices or opt for delivery
4
Requirements
- US Photo ID
- 18 years or older
- Your Debit or credit card
Storm
Storm
Up to
60 miles
Speed
25 mph
300
Ibs
Fully
сertified
Specs
Range:
up to 60 miles *with pedal assist
Battery:
48V 18Ah Lithium-ion battery
with Samsung cells
Motor:
Sustained 500W brushless
gear motor
Total Payload Capacity:
300 Ibs
Charger:
2.0-3.0 Amp smart and
quick charger
Controller:
48V / 18A
Display:
LCD backlight display
Weight:
65 Ibs
Charging time:
5 hours
Battery life:
up to 8 hours
Brake system:
Hydraulic
Storm 2
Storm 2
Up to
85 miles
NFC-key
access
Puncture
protection
Fully
certified
Specs
Range:
up to 85 miles *with pedal assist
Battery:
48V 25Ah Lithium-ion battery
with Samsung cells
Motor:
Sustained 500W brushless
gear motor
Total Payload Capacity:
300 Ibs
Charger:
2.0-3.0 Amp smart and
quick charger
Controller:
48V / 20A
Display:
LCD-display with NFC-key access
Weight:
65 Ibs
Charging time:
7 hours
Battery life:
up to 12 hours
Brake system:
front and rear
hydraulic disc brakes
All-in Plan
All-in Plan
• Storm-2 bike
• Extra battery
• Protection Plan
• Backpack + helmet + chain lock + free accessories
Specs
Range:
up to 85 miles *with pedal assist
Battery:
48V 25Ah Lithium-ion battery
with Samsung cells
Motor:
Sustained 500W brushless
gear motor
Total Payload Capacity:
300 Ibs
Charger:
2.0-3.0 Amp smart and
quick charger
Controller:
48V / 20A
Display:
LCD-display with NFC-key access
Weight:
65 Ibs
Charging time:
7 hours
Battery life:
up to 12 hours
Brake system:
front and rear
hydraulic disc brakes
Storm-2
Storm-2
Pay in part payments and own your e-bike!
Up to
85 miles
NFC-key
access
Puncture
protection
Fully
certified
Specs
Range:
up to 85 miles *with pedal assist
Battery:
48V 25Ah Lithium-ion battery
with Samsung cells
Motor:
Sustained 500W brushless
gear motor
Total Payload Capacity:
300 Ibs
Charger:
2.0-3.0 Amp smart and
quick charger
Controller:
48V / 20A
Display:
LCD-display with NFC-key access
Weight:
65 Ibs
Charging time:
7 hours
Battery life:
up to 12 hours
Brake system:
front and rear
hydraulic disc brakes
Additionally, when renting, you get:
Durable U-lock
Roomy basket
Secure phone mount
Alarm system
Easy and free maintenance
• If it breaks, we’ll fix it in 30 min or exchange the e-bike
• No appointment needed
Free test ride
You can test a Whizz e-bike for free at our Manhattan, Brooklyn, Harlem, Midtown and New Jersey locations.
Book a free rideProtection plan for only $29*/month
Get 50% coverage for major mechanical failures. In case of theft, pay just $500 for the Storm-2 e-bike and $400 for the Storm.
*Intentional damage and rider negligence are not covered.
Add nowMultilingual support
Get a response in 5 minutes or less*
• English
• Spanish
• Russian
• French
*During business hours
How do I get a bike?
Leave an inquiry on our website and our representative will reach out to you to schedule a pickup at one of our locations. Your subscription begins the moment you get your bike. Enjoy endless rides! If you're done, simply cancel your subscription and drop off the bike at our location. Getting started and staying on the move with Whizz is that simple!
Who can rent?
You can get an e-bike rental subscription if you meet the following criteria:
- At least 18 years old
- Have a valid US government-issued ID with a photo on it good for the next three months
- Own a debit/credit card in your name (no cash or prepaid cards)
- Provide proof of address (a digital copy like a recent bank statement is fine)
Note: We no longer require SSN. Occasionally, a refundable deposit may be needed.
We perform background checks on all customers. If you don't pass, we might not be able to rent you an e-bike or may require a deposit.
What's included in the subscription?
With your subscription, you get an electric bike equipped with an alarm system, phone mount, charger, and safety lock. A bike basket is also available for free when in stock. For a small additional fee, you can opt for our protection plan for extra peace of mind. Extra accessories can be purchased separately. Plus, the subscription includes free maintenance and repairs for wear and tear.
Am I getting a new e-bike?
When you subscribe for rental plans, you'll receive either a brand-new e-bike or one in like-new condition upon availability. For rent-to-own plans, we exclusively provide brand-new bikes.
What is a "like-new" condition?
A "like-new" condition bike is a pre-used bicycle that has been rigorously checked and restored. It undergoes a meticulous 30-point checklist to guarantee reliable performance.
How to use an e-Bike?
Should I leave my e-bike at designated stations?
No, you're free to park your e-bike anywhere, as long as it's safe and doesn't obstruct pedestrian or vehicle traffic. We require you to use bike stands and to always remove the battery and lock the bike—both of which are included in your subscription. For added security, do not leave the e-bike unattended for extended periods, especially overnight.
What should I do if my e-bike is stolen?
Please treat the e-bike as if it were your own and take all the required safety measures. If the bike is stolen, immediately contact our customer support. We strongly recommend filing a police report. To minimize your financial responsibility, consider opting for our e-bike protection plan.
My subscription has expired, how quickly do I need to return the e-bike?
You have 24 hours to return the e-bike once your subscription ends. Failure to do so within this time frame will result in daily penalties.
Can I return the e-bike earlier, before the subscription ends?
Yes, you're welcome to return the e-bike before your subscription period is over. However, please note that we don't offer refunds for any unused days on your subscription.
How can I cancel my subscription?
To cancel, simply return the e-bike to one of our locations no later than 24 hours after your subscription expires, and make sure to do so during our working hours.
What Is the procedure for returning an e-bike?
Please return the e-bike, along with all additional equipment and any other items rented from us, to one of our locations within 24 hours after your subscription ends. Upon return, our representative will inspect the e-bike and additional equipment for damages beyond normal wear and tear. You'll then sign a Return Form to complete the process.
My e-bike broke down, what should I do?
If you experience issues with your e-bike or battery, stop using it right away and contact us to arrange a replacement or repair. Please note that your subscription covers normal wear and tear only; additional fees may apply for other types of damage.
Am I charged fines in case of e-bike breakdown?
We handle all maintenance and mechanical issues arising from proper use of the e-bike. If the bike breaks down due to improper or negligent use, you'll be responsible for the repair costs proportional to the damage caused. Normal wear and tear is covered under your subscription. Specific damage fees amounts can be found in the agreement. To reduce potential costs, consider opting for our e-bike protection plan.
How can I pay?
You can pay for your subscription using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards. After registering, you'll receive a payment link. Please note that your subscription will renew automatically and the fee for the next month will be charged if you don't cancel beforehand.
Can I use your subscription for business purposes?
Yes, we offer a specialized program for business use. You can find all the terms and conditions for this program on our website.
What maintenance and repair is covered by subscription?
Our subscriptions include free maintenance covering standard wear and tear. Here's what's included:
Labor:
- Changing flat tires
- Brake adjustments
- Gear adjustments
Parts:
- Inner tubes
- Tires
- Brake pads
- Rotors
- Chains
- Cassette
Do you provide insurance against breakdowns, theft, or damage by third parties?
Yes, we offer a Protection Plan as part of your rental for a small extra fee. This plan partially covers your financial liability for damages and mechanical issues caused by negligence during the rental period. It also reduces your financial responsibility in the event of theft by third parties. For more details on what's covered, please refer to the E-bike Subscription Agreement.
What is the "Whizz Affiliate Program" and how does it work?
The Whizz Affiliate Program allows individuals to earn commissions by promoting Whizz and referring new customers to us. Once you join the program, you'll get unique referral links and promo codes to share. You'll earn a commission for each successful referral that results in a new customer renting a bike from Whizz. For more information, visit our Affiliates page.
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